Free U.S. shipping on orders over $100

FAQ

General

That's our free gift to you. It's clear quartz - one of our favorite crystals! We believe strongly in the power of gratitude and it's our way of saying thank you for supporting our small business.

Ravenstone is located in Lynn, Massachusetts. All of our operations take place right in our storefront!

Shipping & Returns

Please see our return policy here.

We ship USPS First Class. Upgrade options are also available at checkout.

Super fast.

Our processing time (the time it takes to process and pack orders) is 1-2 business days, and you can expect to receive your order within 3-5 business days once shipped. Upgraded shipping can also be requested at checkout.

You will get a tracking number via email once your order has been shipped.

Order Information

Please contact us ASAP and we will work with you to make it right.

Contact us ASAP. Unfortunately, we are not able to make any changes once your order has shipped.

Product Information

That's our way of saying we're real people who create high-quality jewelry. We do not cut corners, and we do not accept less-than-amazing results at any step along our jewelry-making process. These are designs we wear ourselves and stand by 100%.

Our jewelry is long-lasting, nickel free, tarnish resistant, and guaranteed to spark happiness.

Our jewelry is designed to withstand normal wear without fading or tarnishing. For longevity, avoid exposure to excessive moisture.

Store earrings with the kidney wires closed so they do not come apart from the earring.

Treat your pieces kindly and they will last for years!

Yes!

We hand-select every piece we sell from a small number of trusted importers whom we work with face-to-face, and who practice transparent sourcing. The stones we carry are genuine, and they’re curated with love.

Contact Information

Use our contact form and we will get back to you typically within 1 business day.